How do I take measurements?
A: About the measurements, if you choose custom size, you need to measure your exact height (according to the following picture). Our tailors tailor your costume to suit you.
Once you’ve made an order, it will take approximately 2-3 Weeks to have your costume made by a professional tailor. Complicated costumes can take more than 30 days. Some wigs and custom shoes may take a little longer, around 4-5 weeks. All accessories can be shipped immediately. If you must attend a meeting, be sure to allow enough time to prepare.
Our tailor starts making the costume within 2 days of receipt of payment, so it is impossible to cancel an order 2 days after the order has been confirmed. Please make a thoughtful, careful decision.
We accept payments from Paypal, Stripe and Worldpay.
Paypal accepts Pay via Paypal.
Stripe accepts payments from ApplePay and credit cards (including VISA, MASTER, DISCOVER, AMEX, JCB and DINER Club).
<!–CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner’s Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard “MasterMoney”, EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
WorldPay accepts Visa, MasterCard, Visa Debit and MasterMoney.
Customs & Taxes:
Cosplayfu has no control over import fees and is not responsible for whether the package complies with local import taxes. When you order anything from our site, you are considered the importer and are responsible for any import taxes or any additional charges. You should contact your local customs authority for more information, as import regulations vary from country to country.
If the package is returned to us at a later date, you are responsible for the costs incurred for the return and the transaction fee for the entire product purchase. Then the rest of the money will be returned to you after we receive the package.
Shipping & handling:
Cosplayfu.com offers free shipping (20-30 days shipping time) worldwide. Please make sure your shipping address is correct
If you pay extra shipping costs, you can choose a faster shipping method. The shipping options (including method, extra costs & delivery time) are displayed in the order form after you have selected your country
We offer a 100% refund if a product has quality problems or unexpected defects. However, the buyer must send the product back to our office. Please check our Refund & Returns Policy for more details.
Just contact us Support Center if you need further help.